Legal
This Privacy Policy explains how AIOS Retail collects, uses, discloses, and protects personal information through the AIOS Retail website, application, and related products and services.
AIOS Retail (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information collected through our websites, point-of-sale software, mobile applications, merchant portals, customer-facing applications, and related products and services collectively referred to as the “Services.”
This Privacy Policy explains:
By accessing or using the Services, you acknowledge that you have reviewed this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue use of the Services.
This Privacy Policy applies to information collected through:
This Privacy Policy does not apply to independently operated third-party websites, applications, payment processors, or services that maintain their own privacy policies.
The information we collect depends on how you interact with the Services.
We may collect information that you provide directly, including:
When necessary to provide payment or merchant services, additional business, identity, banking, tax, or underwriting information may be collected by AIOS Retail or an authorized payment-processing partner.
Payment card transactions may be processed by third-party payment processors, acquiring banks, payment gateways, or financial institutions.
AIOS Retail may receive limited information related to a payment, such as:
AIOS Retail does not intend to store complete payment card numbers unless such storage is specifically required and handled through compliant systems.
When you use the Services, we may automatically collect:
We may use this information to operate the Services, troubleshoot problems, improve performance, prevent fraud, and understand how users interact with AIOS Retail.
Certain Services may collect approximate or precise location information when location-based functionality is enabled and permission has been granted through the applicable device.
Location information may be used for purposes such as:
Users may be able to disable location access through their device settings, although doing so may affect certain features.
We may receive information from third parties, including:
The information received is handled in accordance with this Privacy Policy and any applicable contractual or legal requirements.
AIOS Retail provides software that merchants may use to collect and manage information concerning their customers and employees.
When a merchant enters or collects customer or employee information through AIOS Retail, the merchant may determine why and how that information is used. The merchant is responsible for providing any notices and obtaining any permissions required by applicable law.
AIOS Retail generally processes this information on behalf of the merchant to provide the Services.
Customers and employees who have questions about information collected by a particular merchant should first contact that merchant directly.
We may use collected information to:
We may send information about AIOS Retail products, services, updates, or promotions when permitted by law.
You may unsubscribe from promotional email communications by using the unsubscribe option contained in the message or by contacting us.
Opting out of promotional messages will not prevent AIOS Retail from sending necessary transactional or operational communications, such as:
Text-message preferences may be managed by following the instructions included in the applicable message or contacting the merchant or AIOS Retail, as appropriate.
AIOS Retail may use cookies, software development kits, pixels, local storage, logs, and similar technologies to:
Users may be able to restrict cookies through their browser settings. Restricting cookies may cause portions of the Services to function improperly.
AIOS Retail does not disclose personal information for unrelated third-party purposes without authorization, except as described in this Privacy Policy.
We may disclose information to the following categories of recipients.
Information may be disclosed to vendors and service providers that assist with:
These parties are authorized to use information only as necessary to provide services to AIOS Retail or as otherwise permitted by law.
Information may be made available to the merchant or organization associated with an account, including its owners, managers, administrators, and authorized employees.
For example, a merchant may access information concerning:
Account administrators are responsible for managing user access and permissions.
Transaction and merchant information may be disclosed to:
Such disclosure may be required to process payments, fund transactions, investigate disputes, perform underwriting, manage chargebacks, or satisfy financial regulations.
We may disclose information when we reasonably believe disclosure is necessary to:
Information may be transferred as part of a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction.
Where required, users will be notified of material changes affecting how personal information is handled.
We may use and disclose aggregated or de-identified information that cannot reasonably be used to identify an individual for purposes such as:
We will not attempt to re-identify de-identified information except where permitted or required by law.
AIOS Retail does not sell personal information in exchange for money.
Certain analytics, advertising, or online tracking activities may be legally considered “sharing” or a “sale” under some state privacy laws, even when no money is exchanged.
Where required by applicable law, AIOS Retail will provide users with a method to exercise applicable opt-out rights.
This section should be reviewed based on the analytics and advertising technologies actually used on the AIOS Retail website and applications.
We retain personal information for as long as reasonably necessary to:
Retention periods may vary based on the type of information and the reason it was collected.
When information is no longer required, we may delete, destroy, anonymize, or de-identify it in accordance with applicable policies and law.
AIOS Retail uses administrative, technical, and physical safeguards designed to protect information against unauthorized access, alteration, disclosure, loss, or destruction.
These safeguards may include:
No electronic system, network, or storage method is completely secure. Therefore, AIOS Retail cannot guarantee absolute security.
The FTC recommends that businesses collect only information they need, protect sensitive information, control access, and securely dispose of data that is no longer required.
Depending on where you reside, you may have certain rights concerning your personal information, including the right to:
These rights are subject to exceptions and verification requirements under applicable law.
To submit a request, contact AIOS Retail using the information in the Contact Us section.
AIOS Retail may request information necessary to verify your identity and authority to make the request. Authorized agents may be required to provide proof of authorization.
Where AIOS Retail processes information solely on behalf of a merchant, we may direct the request to that merchant.
AIOS Retail is intended for use by businesses and is not directed to children under 13.
We do not knowingly collect personal information directly from children under 13 through consumer account registration.
Merchants are responsible for ensuring that their use of AIOS Retail complies with applicable requirements when collecting information concerning minors.
If you believe a child has provided personal information directly to AIOS Retail without appropriate authorization, please contact us.
The Services may contain links to or integrations with third-party websites, applications, payment services, hardware platforms, or other products.
AIOS Retail does not control the privacy practices of independently operated third parties. Their handling of information is governed by their own privacy policies and agreements.
Users should review the privacy terms of third-party services before providing information to them.
Certain features may allow users to submit reviews, comments, feedback, or other content that may be visible to merchants, other users, or the public.
Do not include sensitive personal information in publicly accessible content.
AIOS Retail is not responsible for information that a user voluntarily makes public through these features.
AIOS Retail is based in the United States.
Information collected through the Services may be processed and stored in the United States or other countries where AIOS Retail or its service providers operate.
Data-protection laws in those locations may differ from the laws where the user resides.
AIOS Retail may update this Privacy Policy periodically to reflect changes in:
The updated policy will be posted with a revised “Last Updated” date.
Where required by law, we may provide additional notice of material changes.
Continued use of the Services after an updated policy becomes effective constitutes acknowledgment of the updated policy to the extent permitted by law.
Questions, concerns, or privacy requests may be submitted to:
Get in touch
Reach AIOS Retail with privacy questions or requests.
AIOS Retail